Frequently Asked Questions

1) How long will it take to build my new home?

That depends on the size of your new home, site restrictions, and council approvals. Jennian franchisees have been building homes for New Zealanders for almost 30 years so we know how to ensure that your home is completed on time. We’ll work with you on an agreed completion date during the construction of your home.

2) Where is my nearest showhome and when can I visit one?

We have showhomes in almost every region, so check out the ‘showhomes’ pages to see the one closest to you.  Most of our showhomes have usual weekday hours, and are open during the weekends too.

3) Can I make changes to the plans once construction has started?

This will depend on the nature of the alterations as they can affect the Council approved plans.  Non-structural changes are usually no issue and can be achieved via a variation to the original contract.

4) What are the main types of building products/fixtures you use?

We only deal with industry leaders and trusted New Zealand brands like Carters, Plumbing World, James Hardie®, Gib®, Monier® and Pink Batts®, ensuring that everything that goes into your home is of a high standard, backed by the best in the business.

5) Who will be working on my new home?

You deserve the best and you local Jennian franchisee along with their team of trades people and sub contractors will work to deliver you a quality dream home that you’ll be proud of for many years to come.

6) Can I make regular visits to the building site?

Yes, it’s your home, so of course you can!  Your New Home Consultant will work with you every step of the way and arrange regular site visits so you can see the progress. You also have access to the ‘My Jennian’ webpage where you can read about and view photos of your new home being built and even share this with friends and family all over the world.

7) Do you guarantee your homes?

Yes we do; on top of a seven year Master Build guarantee there are also applicable supplier warranties and guarantees.  For more information on your Master Build Guarantee refer to www.masterbuilder.org.nz and the terms of your Residential Building Contract.

8) What does the Master Build guarantee mean?

It covers you in the unlikely event of:

a)  Loss of deposit
b)  Non-completion of building
c)  Material, workmanship and structural cover

For more information, visit www.masterbuilder.org.nz

9) How can I be sure that my home will be completed?

In almost 30 years, Jennian Homes franchisees have never failed to complete a home to practical completion and you have a 100% commitment that your home will be completed as defined in your Residential Building Contract. Other builders now feel that they need to make a big deal out of this. We (the Jennian group of franchisees) just do it, as we have done consistently for nearly three decades!

10) How much deposit do I have to put down?

During the design phase of your home there may be a pre-consent deposit required to cover draughting costs. (This amount is taken off the contract price if you decide to build with your Jennian Homes franchisee.) Upon signing the contract a deposit of 5% of the contract price to build your home is required for work to commence.

11) Where can I read more about Jennian Homes?

You can call your local Jennian Homes consultant, or drop in to your local showhome and check out our home brochures.  You can find the Jennian Homes franchisee nearest you here.

12) I’ve read a lot about future proofing, what is it and how will it apply to my new home?

Put simply, Future-Proof Building means building homes that are better to live in today, that are worth more in the future. We are industry leaders in pioneering the focus towards a home that is safer, warmer, healthier and a better quality, more comfortable home for you to live in now and into the future. Your New Home Consultant will discuss any future proofing options you wish to add to your home during the design and specifications stages of the adventure.

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